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Service Survey

If you recently had service performed by our company, please take a moment to complete the survey below. Since our managers and supervisors can't be on every job, your responses are used to gauge how our company is performing, what areas we need to improve on and what additional services we can offer our customers. Names and comments will never be used in advertising without your permission and we never give or sell names to mailing list companies. Thank you for selecting SSI as your HVAC contractor and for completing our short survey.

Customer Quality Assurance Survey

12345N/A
the convenience of the scheduled appointment?
service technician's arrival time?
courtesy and friendliness of the service technician?
the service technician's neat and professional appearance?
condition of work area left by the service technician?
technician's overall knowledge of equipment?
instructions given for maintenance necessary for the equipment?
value of the service for the price paid?
the overall service you received?
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