Customer Quality Assurance Survey
*
Required field
1) Did we arrive on time?
Yes
No
2) Did we work in a neat and professional manner?
Yes
No
3) Did we take care of your home and clean up the area when completed?
Yes
No
4) Did we explain the operation of your system and accessories?
Yes
No
5) Did we explain the operation of your thermostat?
Yes
No
6) Did we explain your warranty information?
Yes
No
7) Did we place all system literature into a file folder and leave it with you for easy access?
Yes
No
Please rate your overall experience with
Service Specialties Inc.
(bad)
1
2
3
4
5
6
7
8
9
10 (Good)
Why did you choose us as your contractor? Check all that apply.
Equipment Brand Name
Availability
Price
Value for Money
Salesman's presentation
Reputation of Company
Other:
What promoted you to call us?
Yellow Page Ad
Direct Mail
Changing Season Newsletter
Word of Mouth
Our Truck
Our Website
Internet Search
Current Customer
Comments:
*
Technician's Name:
*
Your Name:
*
Phone:
*
E-mail:
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Heating Repair - Air Conditioner Repair | Centreville - Chantilly, VA