Service Specialties Inc., Heating and Air Conditioner Repair

Service Specialties Inc. Customer Quality Assurance Survey
How satisfied or dissatisfied were you with.....	Very Satisfied	Very Dissatisfied
....the convenience of the scheduled appointment?	5 4 3 2 1 N/A
.... service technician's arrival time?	5 4 3 2 1 N/A
.... courtesy and friendliness of the service technician?	5 4 3 2 1 N/A
.... the service technician's neat and professional appearance?	5 4 3 2 1 N/A
.... condition of work area left by the service technician?	5 4 3 2 1 N/A
.... technician's overall knowledge of equipment?	5 4 3 2 1 N/A
.... instructions given for maintenance necessary for the equipment?	5 4 3 2 1 N/A
.... value of the service for the price paid?	5 4 3 2 1 N/A
.... the overall service you received?	5 4 3 2 1 N/A
Would you recommend us to a friend?	Yes No
Technician's Name
Your Name:
Email:	A value is required.Invalid format.
Positive feedback or suggestions:

Would you like us to contact you about the services performed?	Yes No