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What to Expect When Calling an HVAC Contractor Because Your HVAC System Isn’t Working

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Last Updated on: January 9, 2024

If you have an HVAC system that is making strange sounds, doesn’t reach desired temperatures, and is simply not working in prime condition, then before you go another day trying to beat the heat, you should call an HVAC contractor. Of course, you don’t want to bring in just anyone that says they repair commercial and residential heating and cooling systems. Here we provide you with a quick checklist of what you should expect when you call in a contractor because your HVAC system isn’t working as it should be.

Comprehensive services and a complete diagnosis

When you seek an HVAC contractor, spend some time learning about their services to ensure they can provide you with everything from a minor repair to a new installation. Going with a company that provides comprehensive services will make your life easier, and you won’t have to worry about paying for something that you don’t need. Once the complete diagnosis is finished, they will communicate with you about your options, price, and timeframe for the repair or installation.

Prepared HVAC contractors

When the contractor shows up to your commercial or residential property, you should expect them to be prepared with equipment, tools, and parts. While certain issues will require parts to be ordered or a separate visit to made, you shouldn’t have to wait on them because they forgot something at the office or aren’t in a vehicle that is stocked with the supplies they need.

A licensed and insured HVAC company

Make sure you ask about the company the HVAC contractor works for and that they are licensed and insured. You want to protect the value of your home as well as yourself when it comes to having your heating and cooling unit diagnosed and repaired. There are a lot of aspects that will need to be taken into account such as heaving lifting and working with electricity, and the best HVAC contractors not only apply safety techniques to the job, but they are protected in just in case something does malfunction and causes a hazard.

A professional appearance and attitude

A professional appearance and attitude will go a long way when it comes to having your HVAC system repaired or replaced. You should expect the HVAC contractors to be clean and dressed appropriately with the company name easily identifiable on their clothing and vehicle, and you should also expect them to treat you and your home with respect.

Responsive customer services

You should never be left with a job that is half-finished or have a difficult time reaching customer service with questions. In fact, the best HVAC contractors will provide conveniences like emergency services and will call you to follow up on your visit.

At SSI, you can expect professional and friendly HVAC contractors from a reputable company. Click or call us today at (703) 968-0606 , and we will schedule a time to diagnose your HVAC system and get it working in optimal condition! 

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