Customers consistently praise the team's exceptional knowledge, professionalism, and courteous service, highlighting technicians who arrive promptly, thoroughly explain their work in easy-to-understand terms, and answer questions patiently without pressure or sales tactics. The crew is commended for efficiency, going above and beyond on repairs and installations, handling complex systems with expertise, and maintaining clean job sites while providing honest recommendations and proactive maintenance advice. With many customers loyal for decades, Service Specialties is recognized for reliable, high-quality work backed by responsive communication and excellent value, earning trust through their combination of skilled diagnostics, fair pricing, and genuine care for customer comfort and satisfaction.
A plus service. Responsive, on time, and great. Work. Thank you. Will use you again.
Eddie O. is the real deal. He led the install of my new A/C unit with precision, speed, and total professionalism. His technical know-how is top-notch, but what really impressed me was how clearly and patiently he explained everything.
Eddie made sure every detail was handled, every question answered.. You made a stressful job feel easy.
Technician (Mayer B.) was very professional and provided expert advise and workmanship.
Bill was prompt, thorough, and friendly. He was helpful with parts of the service visit that were above and beyond a routine visit. I appreciate his kindness and professionalism!
The five stars are for the service provided by the technician. I am not happy that I had to call and pay for service that I feel should have been done when my units were serviced in June. I feel like I paid an additional $220 for service.
Bill Davis provided excellent HVAC service and responded incredibly quickly. He was professional, kind, and knowledgeable, and took the time to make sure everything was handled properly. This is a company you can trust to meet your needs with professional, honest technicians. I highly recommend Bill and his team for reliable, top-quality HVAC service!
Mike and Jason are fabulous! I trust both of them to tell me the truth and provide me with cost effective solutions.
Toan came to service both of our HVAC systems, consisting of heat pumps and electric furnace. He was knowledgeable and did thorough assessments. He was able to answer all of my questions. When I had an issue with one unit the next day, he identified the issue and fixed it immediately. I look forward to seeing him again in spring. I was excited to have him install the Air Scrubber system, which reminded me of the system we had in the hospital I worked at in Wisconsin.
Work was performed as expected. John was professional and courteous. Good company.
The SSI installation team did an outstanding job of replacing my HVAC dual-fuel system with a variable speed unit! Eddie and team were extremely knowledgeable about Trane systems (built trust). They pointed out and implemented improvements and simplified the electrical and drain parts to make maintenance easy. At the end, Eddie walked me through the inside and outside systems and thermostat and helped me link it to my phone. Cannot say enough good things about the quality of their work! Thanks!
Came to sort out a backed up shower drain within a few hours of my call. Quick to diagnose and solve the problem. Efficient and courteous.
Jason was very polite and easy to work with. He thoroughly explained what was going on with our HVAC system so we have a clear picture of overall condition and repair plan. Definitely would recommend him!
We highly recommend Service Specialties. They replaced our water heater a few years ago, and we were very pleased with their work. This time, they repaired our basement sump pump quickly and efficiently. Ben F. did a fantastic job and gave us the best possible price. Service Specialties is who we’ll call for any future household needs.
SSI is a great company to deal with. They answer the phone promptly, arrive on time for service calls and perform an excellent service. John R. was very knowledgeable about the system, acted professionally and left the work site clean. I look forward to working with him in the future.
Tod W. was a delight to work with and he did a great job! His colleague was good too.
We had a system fall check up by SSI technician John Rodal. He arrived on time, efficient and professional. John is very pleasant and easy to talk with, he answers any questions about the system. During the inspection we discovered it was time to change out the UV light system.
We appreciate his work and look forward to working with John in the future as needed.
JR came and serviced our sump pump when it decided it didnt want to work any more. He was extremely professional and very patient in determining what the issue was. He clearly explained everytbing he was doing and gave us all the options for next steps. JR was also very warm and personable. Service Specialties is my go-to!
Bill D. and SSI have been great in keeping our systems functioning. Always prompt, efficient, and patient when performing services.