Reviews

Find here the reviews from our satisfied clients!

Reviews for SSI in NORTHern Virginia

Alicia Calayag
Alicia Calayag
23:38 30 Nov 22
Mr. Michael McIntyre did an excellent job in unclogging the drain pipe in my kitchen sink. Kudos to him. Patient. Hereally work hard andmade sure my sink pipe works well.
Jack Yoder
Jack Yoder
21:33 28 Nov 22
Great timely service. Ac is running just fine now!
Steve/Debbie Herbert
Steve/Debbie Herbert
16:57 28 Nov 22
Clint Boyd serviced us today. Very nice young man he is an asset to your company!
Jack Liberty
Jack Liberty
20:52 21 Nov 22
Danny and associate were considerate and professional. They explained the entire operation in detail and answered all my questions. Their workmanship and knowledge is commendable. Please inform them that it was a pleasure to do business with them.
Cathy
Cathy
20:49 21 Nov 22
Expert thermostat installation by SSI. Use them for all my heating and air-conditioning maintenance and repairs.
Bill Patience
Bill Patience
15:10 21 Nov 22
On time, efficient. Got the job done fast and it looks great. Very satisfied.
Lenna Bouras
Lenna Bouras
19:56 18 Nov 22
I've known Joe and the folks at SSI for a long time. I used to work there around 2010-2011. I felt so welcome there from the first day I started. This warmth really does transcend to how they serve their customers. I have referred many people to SSI. Everyone agreed with me. I can't say enough good things about them. As for Joe, he is one of the best, hands down.
Kevin Kottman
Kevin Kottman
00:11 17 Nov 22
Brendan is excellent technician, very professional and personable.
Chris Lipscomb
Chris Lipscomb
00:17 15 Nov 22
I had called Service Specialties, Inc. based on reviews found on NextDoor to come out and assess our HVAC unit after the A/C stopped working. Joe diagnosed my entire unit and laid everything out on the table to fix and repair the issues. Noting that my units were older and almost beyond their useful life, it was an easy decision for me to go ahead and replace everything. Not only did Joe give me options, he didn't try to upsell me on anything and actually recommended going with a cheaper unit compared to the three he showed me. Scheduled install for one week later and I couldn't be more pleased with the process. The technicians came on time, were courteous throughout the entire day, knew exactly what they were doing and had me up and running in no time. If you're looking for HVAC or Plumbing services, I highly recommend SSI and they're team, you can't go wrong.
Bryan Gordon
Bryan Gordon
14:18 14 Nov 22
Clint was tremendous! A true professional in all aspects and very knowledgeable! We hope to be with SSI and Clint for many years!
Robin Rogers
Robin Rogers
17:43 08 Nov 22
Joe Williams has been a tech at my house many times. He is very kind and friendly. I find him to be very thorough and he explains everything before he does it.I have never had any problems with this company. They are always very helpful and respectful. I highly recommend them.
Lenworth Gordon
Lenworth Gordon
15:59 07 Nov 22
I have been with Service Specialty for years. They have done my yearly service competently and professionally. Thank you guys.
Margaret Blum
Margaret Blum
13:03 26 Oct 22
I was going to bed and the whole heating system shut down. SSI had someone on call and he came right over and took care of the system.I was so appreciative of his knowledge and help!
Emily Elizabeth
Emily Elizabeth
01:05 25 Oct 22
My family has used the company for years (decades)… trustworthy, locally owned company. I started using them when I bought my own home, so haven’t used them for quite as much, yet. Generally are on time, but didn’t want to put that due to the nature of this service. Sometimes someone before you needs something unexpected (as I did today) that can push the schedule. Also, hard for me to say good value, as I don’t have much to compare it to; for the service I get and everything else I think it’s good. For me, nothing beats trustworthiness, responsiveness, and quality, when it comes to services such as this, and they’ve got that down.
Troy Barrett
Troy Barrett
14:37 20 Oct 22
The tech conducted a plumbing inspection and replaced outside faucet. They tech inspected our water heater and gave recommendations in accordance with upgrading our aging water heater.
Judith Smith
Judith Smith
13:21 05 Oct 22
Greg from SSI did a great job. He’s professional and performed the work perfectly.
Cynthia Pitts-Reid
Cynthia Pitts-Reid
15:39 04 Oct 22
Knowledgeable and friendly Service Reps
Sean McPherson
Sean McPherson
19:13 30 Sep 22
Used Service Specialist to replace and outdoor faucet. They kept in constant contact, arrived within the scheduled time, were courteous and professional, accomplished the task quickly and for the quoted amount.
David M
David M
17:31 30 Sep 22
Professional and efficient. Excellent service
Anthony Banford
Anthony Banford
17:24 26 Sep 22
Repair specialist arrived on time. They properly diagnosed my issue and made repair recommendations. They were very informative and were not "pushy" to buy this or that.
Vulcan 2006
Vulcan 2006
19:11 23 Sep 22
I have used SSI for over 25 years for all my HVAC projects. I just had a 20 year old Trane A/C system replaced with a Trane Heat Pump system. They only send out employees, and it was great to see a technician today who was involved with my last installation. Go with SSI if you want it done right to the highest standards - very professional, clean work!
Jaclyn Bootel
Jaclyn Bootel
20:05 15 Sep 22
Everything associated with this company is wonderful! From the scheduling to notifying me that the technician was arriving, what his name was, and the services performed. I’m so glad I contacted SSI to do my HVAC repair!
Marilyn Rhone
Marilyn Rhone
20:23 13 Sep 22
Although it took longer than normal, my guy Brian was extremely nice and kept me abreast of the status as he went along. He was very informative and he did a great job
Dave Mart
Dave Mart
14:21 09 Sep 22
Greg installed an air admittance vent under the kitchen sink that eliminated the noise emanating from the drain. He was very professional throughout the process and I appreciate SSI’s notification process. I would definitely use them again
María Munoz
María Munoz
20:51 02 Sep 22
A/C system installation
Sergey Godunov
Sergey Godunov
13:19 29 Aug 22
My A/C stopped working on Friday night. Saturday morning I called SSI, they responded immediately, set up an appointment for the same day. Clint called me nearly right away, gave me instructions how to switch the system off to prevent further damage. In an hour, Clint came and fixed everything very quickly and professionally. The A/C was fully restored. I will continue using SSI and I recommend them to everyone.
Marilyn Vejdani
Marilyn Vejdani
18:25 24 Aug 22
SSI replaced my furnace, water heater and air conditioner within the last two years. I have had a service contract with them and I have been very pleased with the service from the office as well as the tech staff who have been sent out to make my six month checkups on the equipment. I would definitely recommend this company as they are honest, do good work, and are punctual.I would like to add that a service specialist came out for a problem I was having with my air conditioner. The gentleman who checked my system was outstanding. He was courteous, professional, and very knowledgeable. It was a very pleasant service call.
Thatcher Furgerson
Thatcher Furgerson
17:13 15 Aug 22
Great high tech service based on measurements in addition to a lot of experience. Joe was my technician and is knowledgeable and very friendly and able to communicate his knowledge to the level of the homeowner. Also, communication from the office was quick and convenient allowing me to know when they were going to show up and who was arriving with a nice introduction and picture.Now following up a year later, our aged upstairs zone unit came to a place where I did not want to continue spending on repair, so I replaced this zone's equipment both heating and Air. I am extremely happy with the quote, order, installation and follow-up process. SSI is thorough, friendly, and very easy to work with. They pulled the proper permits and helped with the follow-up inspection. All details were covered start to finish.
Steve Townsend
Steve Townsend
20:33 05 Aug 22
Great service and insights, very helpful!
Levi Wallach
Levi Wallach
20:27 04 Aug 22
Our heat went out on the hotest day of the year, and I called SSI, who had replaced a coil on the same unit 3 years prior. They were out here within an hour or so, diagnosed the issue (a blown capaciter) in 2 minutes, and replaced it within minutes. We were just under warranty for the part, but it didn't break the bank to replace it. The service technician, David, was extremely nice and professional. Great service!
Renee Goldstein
Renee Goldstein
16:27 04 Aug 22
The entire experience with SSI was spectacular from the moment Kylene — a REAL person — answered the phone to the moment our appointment was finished. Chris came (early!) and explained everything to us in detail. The entire team is honest, professional, friendly, and responsive. I'll never use another company besides SSI.
Satish Pannala
Satish Pannala
17:32 29 Jul 22
Greg Waters from Service Specialities has done an excellent job, replacing existing sump pump and installing a new battery backup sump pump. He was very professional, on time, patient and knowledgeable!
brendon Murphy
brendon Murphy
14:47 28 Jul 22
Clint was very courteous and professional technician. I would highly recommend this company in the future!
Renee Hawn
Renee Hawn
18:11 25 Jul 22
Tom and his teammate were kind, responsive, professional, and very efficient. I thank Service Specialties for answering my call and getting someone out here a few hours later. By the way, I am STILL waiting for the other plumbers to call me back 🙄
Bang Nguyen
Bang Nguyen
19:40 22 Jul 22
Very quality services, all good and trusted systems installed and working very good. Very good tecnicians who installed the ac heating system units in and outside the house flawlessly. 5 stars, just a bit pricy. 🙂
Jim Springle
Jim Springle
16:55 18 Jul 22
I have done business with this company for over 20 years and I have always been pleased with the level of service and the products I have purchased for my home. I now have an annual plumbing maintenance contract on my plumbing system which brings me peace of mind. There service technicians are always friendly and knowledgable and are in and out as quickly as possible being considerate of my time. But they get the job done at a very high quality level. Outstanding customer service.Great company to do business with. Very understanding of my needs as a customer. I highly recommend them.
Jack Marriott
Jack Marriott
15:07 18 Jul 22
All work professionally done by very courteous plumbers. Only negative aspect is cost.
Chris Strait
Chris Strait
17:10 15 Jul 22
Exceptional service by Chris. He quickly identified the problem and had the system running perfectly within the hour. Much appreciated and so glad we have found an honest, competent HVAC service company! Looking forward to using Service Specialties again in the future!
Jason Adolf
Jason Adolf
21:00 12 Jul 22
Very courteous and professional service. They did a water softener install for me.
Jennifer Geimer
Jennifer Geimer
19:30 07 Jul 22
Clint conducted our HVAC inspection as part of our service contract. He was very polite and professional and was knowledgeable about HVAC issues. He was clear about which services were necessary vs. which were not as critical, which I appreciated. He also pointed out a plumbing issue and arranged for someone to service that the next day.
Bill C
Bill C
14:41 06 Jul 22
Chris was on time, courteous and worked quickly to resolve the issue.
Beverly Baird
Beverly Baird
14:58 05 Jul 22
SSI does great work, both installs and service. Just had them out for a faulty connection on the thermostat and our tech did a great job of testing and fixing the issue.
Pat Pavelko
Pat Pavelko
22:32 03 Jul 22
Our water valve to our refrigerator was locked up and our waterline within the refrigerator was leaking. We could not shut the water off to prevent the flood. Tom came out on a Sunday of a holiday weekend to replace the water valve!
Steven Marcellino
Steven Marcellino
19:37 30 Jun 22
SSI was quick to schedule, on time, friendly and work was great. Also, provided veteran discount. Highly recommend using this wonderful company, and will hire them in the future.
Dan Z
Dan Z
23:20 27 Jun 22
Issue with the a/c unit quickly diagnosed and fixed.
Everett
Everett
15:20 27 Jun 22
I've been pretty happy with SSI. They've inspected and made minor repairs to our plumbing system twice over the past year. Our repair man is pretty knowledgeable and explains issues clearly. I plan to continue to do business with this company.
VM Dixon
VM Dixon
13:42 25 Jun 22
David investigated the water damage in my neighbor’s unit below and was quickly able to determine the HVAC condensation pipe in my unit was not sealed and a slow leak was the culprit, which he quickly repaired. SSI came out in a day when my usual company gave me an appointment a week out. Needless to say, I’ll be switching to SSI for my future HVAC needs.
Nikki Johnson
Nikki Johnson
18:49 22 Jun 22
Joseph was knowledgeable and experienced. Very polite too. He remembered installing one of our HVAC units years ago. He was not rushed by his bosses and we felt he checked details to be sure we were satisfied. Results were expensive but air will be cleaner. We should have had our Fall svc in the Fall.
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For more questions, don’t hesitate to reach out to Service Specialties at (703) 337 3514!

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