Reviews

Find here the reviews from our satisfied clients!

Reviews for SSI in NORTHern Virginia

Dan Z
Dan Z
23:20 27 Jun 22
Issue with the a/c unit quickly diagnosed and fixed.
Everett
Everett
15:20 27 Jun 22
I've been pretty happy with SSI. They've inspected and made minor repairs to our plumbing system twice over the past year. Our repair man is pretty knowledgeable and explains issues clearly. I plan to continue to do business with this company.
Ladyleorex
Ladyleorex
13:42 25 Jun 22
David investigated the water damage in my neighbor’s unit below and was quickly able to determine the HVAC condensation pipe in my unit was not sealed and a slow leak was the culprit, which he quickly repaired. SSI came out in a day when my usual company gave me an appointment a week out. Needless to say, I’ll be switching to SSI for my future HVAC needs.
Nikki Johnson
Nikki Johnson
18:49 22 Jun 22
Joseph was knowledgeable and experienced. Very polite too. He remembered installing one of our HVAC units years ago. He was not rushed by his bosses and we felt he checked details to be sure we were satisfied. Results were expensive but air will be cleaner. We should have had our Fall svc in the Fall.
Bill Patience
Bill Patience
22:02 21 Jun 22
On time, efficient. Got the job done fast and it looks great. Very satisfied.
Alexandra V
Alexandra V
21:05 21 Jun 22
Clint from SSI was great. He came out for same day service. He repaired our AC and thoroughly explained what the issue was and what he was doing to fix it. He was on time, professional, friendly and knowledgeable. Couldn't ask for more. I will be calling SSI again for any AC trouble.
Stan Elmore
Stan Elmore
14:34 16 Jun 22
Great service!
Paul Stahl
Paul Stahl
16:34 14 Jun 22
I highly recommend SSI for all your future or current HVAC work this is a trustworthy honest company all the employee I worked with from the estimator to the support staff and technicians are beyond five star. They are polite and all professionals. To top it off they go beyond to give you the best price estimate the was lower then all the competitors in the area. Trust me before you call anyone else give them a call let’s face it you have a choice like me and I chose SSI for my new HVAC install. Enough said perfection done very happy customer. Will definitely use for any plumbing issues I may have in the future. Thanks for listening. Stay safe everybody.
Janet Williams
Janet Williams
17:35 10 Jun 22
Great service. Kind. Professional. On time. Will always call SSI.
Eric UPTON
Eric UPTON
14:44 08 Jun 22
Michael is engaging and professional in understanding customer needs/wants and strives to do the job perfectly. I’m blessed to have met him and he’s blessed my home with his good work on installing gas quick disconnect for my fire pit. His work is on display for all to see.
Kathy L
Kathy L
12:52 03 Jun 22
SSI is always on time and professional. They send you a text with the technician’s name and photo before they arrive. They are thorough in explaining issues and don’t try to upsell you.
Katherine Rasdorf
Katherine Rasdorf
16:19 02 Jun 22
Excellent service by SSI. Pleasant, efficient, on time, perfect experience. Highly Recommended
Malhar Vass
Malhar Vass
14:27 02 Jun 22
SSI replaced my attic HVAC and did a great job. I had a pretty old unit with poorly designed ductwork, and they took the time to rebuild all of it and complete the install in a reasonable amount of time. It was 94 degrees the day of the install, but they didn't complain too much about it. They just did their job, and my new HVAC system is working great. I have no real complaints, and will definitely go back to them for future maintenance/replacement.
David Clem
David Clem
00:48 02 Jun 22
Very nice, knowledgeable, and professional! Always helpful!
Arminn Leopold
Arminn Leopold
18:41 24 May 22
It was a pleasure working with Clint, the tech that was sent to service our units. He was on time, very informative professional and friendly. I would recommend to anyone looking for an HVAC company.
Jaclyn Bootel
Jaclyn Bootel
17:00 23 May 22
Everything associated with this company is wonderful! From the scheduling to notifying me that the technician was arriving, what his name was, and the services performed. I’m so glad I contacted SSI to do my HVAC repair!
Laura Thomas
Laura Thomas
00:49 21 May 22
Quick and efficient. Most of all I felt I could trust the company.
heather huynh
heather huynh
22:12 20 May 22
Great service!!!! Brian was knowledgeable and helpful!
Mary Kay Downes
Mary Kay Downes
21:17 12 May 22
Clint is the ultimate professional. We purchased our units from SSI and know that the regular maintenance will protect our investment.
Denise Greer
Denise Greer
18:12 11 May 22
SSI is my ‘go-to’ company for every plumbing related home service I have had. They have done a great job every time from installing a new hot water heater, a new toilet, and today a quick unclogging of the garbage disposal and a much more reasonable estimate for a new one in the future. I highly recommend them, especially Greg W. who has done all the work/installs in my home.
John Fittz
John Fittz
17:48 10 May 22
Michael was very professional and helpful, identifying faucets and toilet workings that we will need to watch.
Ceyonne Matthews
Ceyonne Matthews
15:00 29 Apr 22
Today. 4.29.22.Today our tech Joe Sechler arrived timely and ser viced our AC for the Summer. Joe is very well mannered and gets the job done; perhaps because he's been with the company for 11 years. I would recommend Joe via SSI If you need your AC or furnace serviced . Thank you.C & James MatthewsCentreville, VAWe have been with SSI for years. Always very professional. Both of our techs are named Joe. Joseph S. came on Friday and we were very satisfied with his service and how he handled the furnace checkup. I would happily recommend SSI to anyone looking for a HVAC Company.C. & J. MatthewsCentreville
Rajat Mehna
Rajat Mehna
18:54 27 Apr 22
Greg was very professional and very meticulous with his work. Reasonable pricing.
Mary Jones
Mary Jones
15:51 26 Apr 22
Tom was very punctual and professional. Thank you for a job well done.
Joe O
Joe O
12:36 26 Apr 22
The SSI Technician was very knowledgeable and professional. He explained the problem with my A/C unit and what it would take to repair it. (Note: The unit is still under warranty, so no comment on cost/value.)
Anne Pramstaller
Anne Pramstaller
15:31 24 Apr 22
Tom did a great job, was efficient and friendly and communicated everything he did extremely well. Would have him back for any future plumbing needs.
Orawin Velz
Orawin Velz
19:21 18 Apr 22
SSI responded within hours to repair a leaking toilet. Mike diagnosed the problem and repaired the leak quickly and effectively. The customer service rep at SSI and Mike were very pleasant and courteous. They really made it easier to deal with a stressful situation.
Esther
Esther
08:13 14 Apr 22
SSI is our go to for any plumbing and hvac issues we have in our home. We are always reassured knowing that they are only one call away. They are professional and knowledgeable!!
Sherrilene Robinson
Sherrilene Robinson
17:28 13 Apr 22
The technician was on time and fixed the leaky problem with great satisfaction 👌
Troy Barrett
Troy Barrett
15:56 12 Apr 22
The tech conducted a plumbing inspection and replaced outside faucet. They tech inspected our water heater and gave recommendations in accordance with upgrading our aging water heater.
Annedoris Clark
Annedoris Clark
19:37 05 Apr 22
Joe Williams ,serviced my A/C Unit, I am very pleased with his service, hehas the knowledge and is Professional. Thank you for your excellent service.
terry chasteen
terry chasteen
21:46 28 Mar 22
Joe Rowan is an outstanding technician. He detected the problem with my air conditioner, fixed it for me and provided advice on how to get better airflow in my house. He went out of his way to assist me and I'm very grateful for professionalism.
Michele Bomse
Michele Bomse
19:55 28 Mar 22
Elmer and Sammy (I think, I may have his name wrong) installed my a/c today. They did a great job, and stayed longer than expected to address a problem with my thermostat. They were professional and answered all of my questions and concerns. They are also dog friendly. My dogs give them each 4 paws up
Joel Vega
Joel Vega
03:17 26 Feb 22
Fantastic customer service and our technician did an amazing job setting up the thermostat and walking us through everything. Highly Recommend!
Andy Steel
Andy Steel
15:46 25 Feb 22
Michael was outstanding! Professional, on time, knew what needed done and was fast and thorough. Cleaned up afterwards and explained what was done. Couldn’t ask for more!
Amy Bohnslav
Amy Bohnslav
21:49 22 Feb 22
First time caller and they saw us the same day and we got a new furnace and AC the next. Very professional and friendly.
Kristen Buesing
Kristen Buesing
18:41 22 Feb 22
I was able to schedule quickly for broken AC (they arrived same day I called). Service was fast, accurate, and honest. Took less than an hour and all is in working order.
Kat Fries
Kat Fries
16:05 12 Feb 22
We appreciate SSI & have been with them for almost two decade. Have had great experience with their teams for installation, maintenance & emergencies. We always receive top quality service from our favorite technician. He is always punctual, courteous & efficient! We highly recommend.
Jen Farmer
Jen Farmer
21:59 08 Feb 22
Amazing service, friendly & professional.
Shane O'Neill
Shane O'Neill
19:54 07 Feb 22
Very professional from the moment the technician walked through the door to when they left. All of my questions were addressed and there was no pressure for any further services. I would definitely use them again and wouldn't hesitate to recommend Service Specialties Inc. to anyone I know.
William Johnson
William Johnson
16:33 04 Feb 22
Best HVAC service I have dealt with ever. Very professional and courteous. Quickly determined the problem and offered out multiple options. Definitely recommend this company, especially if you have a Trane HVAC system.
Kate Blackbur
Kate Blackbur
21:55 02 Feb 22
Tom was great! Very professional and knowledgeable. We appreciate the excellent work from Service Specialities.
Thomas Taylor
Thomas Taylor
20:37 25 Jan 22
Technician was on time, efficient, and professional. He installed an air scrubber device on the furnace, explained the function, made sure the owner was satisfied, and left no mess. Totally satisfied. Would highly recommend for all HVAC needs.
Andrea Vanin
Andrea Vanin
20:19 25 Jan 22
SSI is reliable, professional and reasonable. From HVAC to plumbing they have been my go to resource and always show up with a smile and a helping hand. They have excellent technicians and service reps - highly recommend.
Shirley Malota
Shirley Malota
15:00 21 Jan 22
Hearing unit was working. Repair person found problem within minutes. It was something to do with our humidifier. We ordered a new one! He had furnace working well within a few minutes.He was very professional, knowledgeable and kind. He was here a total of 15-20 minutes, very efficient…
Kathy Reid
Kathy Reid
22:43 20 Jan 22
We are so pleased with our service from SSI. The service tech Mike M. was very proficient as well as friendly and professional. He took care of our leaky pipe and replaced a shutoff valve quickly and efficiently and made sure we were happy with the job. Would definitely use SSI again!
PB&J Family
PB&J Family
19:49 14 Jan 22
Tom was very professional, punctual, and knowledgeable. We really appreciate his service, thank you.
Lori Kelly
Lori Kelly
23:11 11 Jan 22
Wore booties, could track his arrival and very pleasant! Well done!
monique hampton
monique hampton
17:45 10 Jan 22
Tom was great
Linda Gabaldon
Linda Gabaldon
14:27 07 Jan 22
Excellent, responsive., and friendly.
Benjamin Bergeron
Benjamin Bergeron
21:41 05 Jan 22
Very helpful and informative
Cathy Hilliards
Cathy Hilliards
13:49 30 Dec 21
Very pleased with this company and their professionalism.
Chris Rush
Chris Rush
15:53 29 Dec 21
Initial inspection of new construction. Great review of our systems and setup.
Michael Peacock
Michael Peacock
00:46 29 Dec 21
Great service. The technicians were professional, knowledgeable and courteous. They showed up on time and did a fantastic job. I couldn’t be happier.
Cheryl Belloli
Cheryl Belloli
19:08 21 Dec 21
SSI Plumbing service is excellent. I have a service plan so I get quick, courteous service. Michael is awesome and very knowledgeable. I have been using this service for several years and it is nice to know that I have a great resource to contact if I have any plumbing issues. I also use SSI for my HVAC and Joe has been awesome with every visit for semi annual service and any in between issues. Very courteous and knowledgeable about HVAC systems. Great company to do business with.
Rosemary Bundy
Rosemary Bundy
18:06 16 Dec 21
Great service!
Kylene Bartalos
Kylene Bartalos
15:47 05 Dec 21
Best HVAC & Plumbing company in NOVA!!
Robert Mulligan
Robert Mulligan
15:28 25 Nov 21
Our water heater starting leaking the night before Thanksgiving and the Technician Mike came to our house and make the repair.
Rick Sharp
Rick Sharp
13:15 24 Nov 21
Eddie and Sammy were excellent! They took the time to make sure they did a very professional job, even cleaning up previous work that had been done, to ensure the entire system works as it should. I would definitely call on SSI again for any HVAC or plumbing issues. I am very pleased!
Taylor Ahalt
Taylor Ahalt
22:37 23 Nov 21
Michael was great as always with all of our plumbing needs!
Lesley Nowell
Lesley Nowell
15:10 23 Nov 21
The technician arrived on time and performed the work with detailed explanation and professionalism.
Tracy Brooks
Tracy Brooks
22:22 19 Nov 21
Meg with SSI was so friendly and helpful getting me set up with an appt for service same day. Of course it was a super hot day and my AC diedShe contacted me when the service tech was on his way too which was greatJoe was my service tech and he was awesome. So friendly and knowledgeable. Gave me a heads up that I would need a new system soon. But fixed the issue I had today and the AC is back on!I will be getting a new system with SSI when the time comes.11/19/21SSI installed new HVAC. Jake and Luke were great! They were friendly and explained everything they were doing. SSI gives such great service and are so trustworthy. I would highly recommend them for any service or install!
Brenda Butler
Brenda Butler
06:19 13 Nov 21
Professional, friendly , and knowledgeable. The technician, Tom, explained every step of the process-very pleased with the service.
David Barnes
David Barnes
18:14 12 Nov 21
Excellent technical service on heating unit.
Rich Fredericks
Rich Fredericks
15:57 11 Nov 21
Tom Terrell @ SSI is a real pro. His approach to his work is like that of a craftsman, and his attention to detail is impressive. He's also very friendly and goes out of his way to explain the specifics of what he's doing and why. I definitely recommend.
Benjamin S.
Benjamin S.
00:37 09 Nov 21
When it comes to service companies and technicians of any kind the most valuable asset is trustworthiness. I appreciate their honest assessments over the years - where it's best to save money or increase value during a repair (old system) or when a repair not needed at all. Can always count on them to come on time and shoot you straight.
Lisa Phillips
Lisa Phillips
16:19 20 Oct 21
Tom did a great job installing our new toilets. He explained everything and did a first rate job with clean up and disposal. He also conducted our yearly plumbing maintenance and offered recommendations. I highly recommend!
Lynn Norris
Lynn Norris
18:09 18 Oct 21
Very knowledgeable and well-trained technicians
Khanh Nguyen
Khanh Nguyen
22:02 11 Oct 21
Replacing 1 AC and 2 heat pump systems. Overall the whole process was quick and flawless. Installation crew did a good job. Highly recommended!
Charlie C
Charlie C
16:58 07 Oct 21
Very prompt service and very customer oriented.Cost was very competitive when finalized. I would highly recommend this company to everyone!
Alan Ogilvie
Alan Ogilvie
14:28 07 Oct 21
Greg was fantastic. First he identified the issue and then repaired it very quickly. Great service.
Joseph Murray
Joseph Murray
17:42 06 Oct 21
Phenomenal Tech named Tom Terrell
Jane Childs
Jane Childs
15:41 03 Oct 21
Air scrubber installed in attic-this was second air scrubber installed- originally told one would cover entire house
Julie Brumley
Julie Brumley
18:13 28 Sep 21
Always great, knowledgeable service. Know we can trust what we get.
John Newcomer
John Newcomer
18:52 22 Sep 21
Fixed leaks
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