Celebrating 40 Years Of Excellence

Reviews

The Service Specialties Difference

Don’t settle for less when it comes to your heating, air conditioning, and plumbing needs. Service Specialties offers a level of care that is unlike any other service company in Northern Virginia. Just take a look at what our customers are saying about us below. In addition, we are a Better Business Bureau accredited company and an Angie’s List Super Service awardee. Discover the Service Specialties difference today by calling us for service at (703) 991-0909.

  • He went above and beyond by discussing and recommending solutions
    Our AC went out due to a power outage on Thursday evening. Friday morning, I reached out to SSI at 8am and had Jermaine, our service tech, at my house within 3 hours, the AC back up and running 30 mins later, and back to enjoying my Friday off. Jermaine was professional, knowledgeable, and took the time to explain the work he had to do. Further, he went above and beyond by discussing and recommending solutions to resolve excessive humidity issues were having in the houses.I had a great experience with Jermaine and SSI and plan to use and recommend them for any HVAC issues.

    - Adam R.

  • The shining example of courtesy, caring, friendly, and professional behavior
    I have been with SSI for ten years and their service and service men are excellent!! They are on time and respectful ,thorough and explain work well! Joe R. is the shining example of courtesy, caring, friendly, and professional behavior!!!!! He is patient and informative as well.

    - Janis C.

  • I wont go anywhere else
    Ive used SSI several times and they never disappoint! Clint helped me last time with an AC issue. He walked me thru every step and explained every thing. He was genuine, thorough and professional. I wont go anywhere else. Thanks!

    - Diane M.

  • Provided excellent explanations
    Worked methodically on plumbing review of entire house. Took careful notes. Provided excellent explanations, No pressure. Made repairs as required and worked quickly and efficiently.

    - Edwin N.

  • Exceptionally professional and courteous from the start
    On one of the hottest day of the year (in many years), my air conditioner died. In spite of the fact that it happened early on a Sunday morning, Service Specialties Inc. had a tech at my home by 9am. The tech, Mr. Clint Boyd, was exceptionally professional and courteous from the start. He quickly diagnosed the problem and came up with plan that suited my needs. Thank you very much for the outstanding support and service.

    - Fred H.

  • I am very pleased with SSI service.
    I had issues with Trane XV 20i humidity removal. First visit from SSI did not help with the problem. Tod, the Service Manager sent Chris L the very next day. He made adjustments to the thermostat, calibrated the indoor humidity level with a hygrometer and checked the compressor. He knew the XV 20i system well. The humidity removal is better now and I can see dehumidifying cycle displayed on the thermostat occasionally. I am very pleased with SSI service.

    - Tom T.

  • The pricing he provided was much better than 3 other companies
    I just had a new HVAC system installed in our home and SSI did a great job! I initially worked w Tom and the pricing he provided was much better than 3 other companies in the area. It was for a Trane system which are typically the best and most expensive. Absolutely recommend SSI for HVAC systems.

    - Greg N.

  • Always show up with a smile and a helping hand
    SSI is reliable, professional and reasonable. From HVAC to plumbing they have been my go-to resource and always show up with a smile and a helping hand. They have excellent technicians and service reps - highly recommend.

    - Andrea V.

  • He did a great job determining the cause of the leak
    Joe R. was my SSI service technician today. He did a great job determining the cause of the leak above my vanity. He has also been to my unit for other repairs. He is very professional, knows what he is doing, and I will definitely use him again. Thanks a million Joe!!

    - Max M.

  • Super heroes!
    I am truly thankful and overwhelmed by the excellent customer care, attention, and service SSI provided when I called from afar (FL) at 3:00 on a Friday afternoon to attend to my tenants in Montclair, VA, who had been without A/C for two weeks. Our tenants had been jerked around by the home warranty company and their service provider for two weeks! Within one hour of my call, SSI and Germaine responded, diagnosed, and fixed the A/C! Super heroes!

    - Carole L.

  • I will recommend SSI to everyone
    Excellent service! Jermaine was prompt and got straight to working figuring out problem. I will recommend SSI to everyone that has HVAC and Plumbing needs.

    - Timothy and Joy E.

  • Their work is always of the highest quality
    SSI is a highly responsive, reliable, family-owned company. I've used them three times in the last several years for various plumbing needs. Their work is always of the highest quality. Today was no different. Michael provided incredible service in a challenging spot in the basement of my very old Old Town home. He kept me informed about what he was doing while he was doing it. He also took a look at the rest of the copper piping and pointed out areas to keep an eye on. I will definitely use SSI again, and ask for Michael by name!

    - Pete

  • Quality products at a reasonable price
    Been with Service Specialties Inc for twenty years or more. We have had always great costumer service with them. Quality products at a reasonable price.

    - Robert B.

  • Fixed everything very quickly
    Very happy with the service that I received from Michael of SSI. He listened to my concerns and fixed everything very quickly.

    - Claire M.

  • Spent a lot of time explaining everything to me
    Fred B. was very professional and spent a lot of time explaining everything to me that I needed to know about repairing our HVAC system. I would definitely recommend this technician.

    - Gary A.

  • Service was excellent
    Brendan and Luke did a great job installing and setting up my new AC and furnace. The technicians were prepared and knowledgeable, able to quickly work around some minor things and get the work completed on time. They explained how everything worked and ensured I was satisfied. The cost was very competitive with other quotes and service was excellent.

    - Tony B.

  • They were completely transparent in the whole process
    Awesome service! They had to tear our drywall for the new HVAC and they cleaned everything. They let me know several times before starting work and at the estimate that drywall would have to be cut. They saved me the pieces of drywall they cut to make the patch work easy! They also replaced my water heater and got me a custom built drain pan to fit my laundry room flush with my washer (water heater is right next to it and used to stick out before). Their prices were reasonable and I got 72 month 0% financing on everything. They were completely transparent in the whole process. There were no surprises in the end and my final bill matched my quote despite 10 hours of work, custom drain pans, and the difficulty with trying to get the replacement lines in my walls.

    - Stephanie S.

  • Finished the job very neatly
    Mr. Brian was knowledgeable about the problem and explained me about it before starting the repair. He finished the job very neatly and conform everything else working properly. I would recommend them for repairs. Thanks

    - Jaswant S.

  • They went above and beyond to accommodate
    Service Specialties was the best option after I weighed out 4 different HVAC companies. They presented the best options with financing available and were straight to the point with a realistic approach. Tom kept me informed throughout the service request and Reid's team showed professionalism through the installation that was quick and neat. They went above and beyond to accommodate. I feel confident these guys set me up well.

    - Dan D.

  • Both informative and helpful
    Fred provided great service and quickly identified my issue. He was both informative and helpful.

    - Brandon T.

  • Answered all of my questions and concerns
    SSI, did an excellent job to diagnose the problem and offered quotes and alternatives the same day. Fred was very professional and answered all of my questions and concerns. The first company I will call when I have problems.

    - Greg H.

  • Very reliable and prompt service
    We have been using Services Specialties for over twenty years very reliable and prompt service. Gene is one of the many excellent service provider that came to our house to fix our plumbing problem.

    - Robert B.

  • I am happy with the price, quality, and customer service
    I had them come out to replace a faulty hose on the side of my house and while they were here they quoted me a competitive price to have my 19 year old hot water heater replaced. That got completed today and I am happy with the price, quality, and customer service provided by SSI.

    - Raphael E.

  • I cant say enough good things about this company
    We have had multiple HVAC repairmen over the course of the past 6 years. Clint is by far the most knowledgeable and professional one weve encountered. I cant say enough good things about this company and Clint.

    - Staci S.

  • Service Was Excellent
    Brendan and Luke did a great job installing and setting up my new AC and furnace. The technicians were prepared and knowledgeable, able to quickly work around some minor things and get the work completed on time. They explained how everything worked and ensured I was satisfied. The cost was very competitive with other quotes and service was excellent.

    - Tony B.