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Reviews

Find here the reviews from our satisfied clients!

Reviews for SSI in Northern Virginia

Martha H
Martha H
1708974524
The service guy was friendly, knowledgeable and courteous. I recommend them.
Kimberly Eby
Kimberly Eby
1708796098
Dominic was friendly, helpful, professional and knowledgeable. Delighted with the service. Would definitely recommend and use again.
M M
M M
1708722689
SSI gave me a very reasonable quote on a 17si Trane heat pump. They are a family-owned Trane dealer/installer and I found their prices much more palatable than larger companies in the area. Chris (“Bacon”) spent a good deal of time explaining the details very clearly making it easy to choose. Elmer and Tom installed the entire system in about 6 hours and did a very clean and thorough job. They also fixed my damper and replaced the insulation on an older upgraded filter box. A very positive experience overall. These guys are real pros!
Ana Persea
Ana Persea
1708189142
Outstanding over and over again. Every time they show up my problems are easily solved.
I recently had an outstanding experience with Service Specialties Inc. (SSI) for a water heater tank replacement. From the moment I contacted them, Kaileen and SSI Team’s commitment to customer service shone through.Their communication was prompt and transparent, providing a clear explanation of the process and offering fair pricing options tailored to my needs. They listened to my inquiries including a tankless water heater, which ended up being a better fit for my home and budget.On the day of the replacement, Elmer and his colleague arrived on time and were not only skilled but also took the time to address all my questions and concerns. Their professionalism and friendliness put me at ease.SSI's dedication to customer satisfaction was evident as they went the extra mile to ensure everything was perfect, even offering tips for maintenance. Angelica assisted with paperwork, ensuring a seamless experience from start to finish.Their genuine care and respect for my home left a lasting impression. making them my go-to for any plumbing needs. SSI's exceptional service, expertise, and dedication to customer satisfaction truly set them apart. If you're looking for a plumbing company that goes above and beyond, I highly recommend Service Specialties Inc.Thanks SSI team; Kaileen, Todd, Elmer and Angelica and the other names that were involved in this process. I really appreciate you guys!
Clint is an excellent and trustworthy employee of SSI. Polite.
Rosalie Pahel
Rosalie Pahel
1707581538
The workers were professional and efficient. I had some questions which Bryan answered clearly.
Great service and honest evaluation
RJDZL Suzuki
RJDZL Suzuki
1707338369
Reid was super professional and an absolute delight to talk too!!! He explained everything very thoroughly and was very tidy. We would prefer to request him on our future services!! Thank you very much Reid and SSI!!
Mymail56422 c
Mymail56422 c
1707004506
Service specialties was efficient and pleasant to work with. My technician was Dominic and he was knowledgeable and skillful. Tammy and Angelica was CS and they were pleasant to work with. I’ll surely look for Service Specialties next time.
Lenna Bouras
Lenna Bouras
1706735771
I've known Joe and the folks at SSI for a long time. I used to work there around 2010-2011. I felt so welcome there from the first day I started. This warmth really does transcend to how they serve their customers. I have referred many people to SSI. Everyone agreed with me. I can't say enough good things about them. As for Joe, he is one of the best, hands down.
Al Shepard
Al Shepard
1706653567
SSI installers, Marvin and Sammie did a proper, neat, tidy and timely install. They did a comprehensive job intregrating the new furnace into the existing duct work. I highly recommend the SSI team on all your HVAC work.
Semi annual hvac checkup,
Kristen Noble
Kristen Noble
1706621171
To start, I really appreciate that SSI gave me a quote (to replace my water heater) over the phone—it made coordination so much easier. The customer service representative—Morgan was so helpful, she got me set up with an appointment on the same day of my call.The install was quick, and my hot water was back before dinnertime!Thank-you!
Joe Peculic
Joe Peculic
1706562349
Communication was great and the technician did a good job checking the unit thoroughly.
Roya Delaney
Roya Delaney
1706130766
Showed up a day early and took care of a toilet that was not set properly. Thanks for a good experience.
Kim Perkins
Kim Perkins
1706122708
Michael was great… good job. Explained everything and did a wonderful job. Thank you
Quick, efficient and friendly service. Very professional and reliable.
Billy Ruhling
Billy Ruhling
1705879540
Paw Spa does an amazing job. Both of my dogs came back looking great and in very good spirits.
Beth Axelrod
Beth Axelrod
1705858638
Service Specialties Inc has been my go to HVAC company for years. Recently, Brian made an emergency visit to replace a hot water heater in a snowstorm so we would not be without hot water. The office and technical staff have always handled repairs promptly and professionally. I would highly recommend them.
Audrey & Crew
Audrey & Crew
1705685930
Brian was great, efficient, friendly, clean, personable and did super work . SSI was exceptional about getting someone out there quickly (was able to see a tech same day!) for two plumbing issues. Definitely will use again if necessary but hope to not have any more plumbing issues anytime soon! 🙂
Tatiana Paluzzi
Tatiana Paluzzi
1705613770
I'm completely happy with the work that was done by SSI Inc. I'm a return customer, and plan to do more business with SSI. Thank you!
Leo Zhang
Leo Zhang
1705592518
Andrew is very knowledgeable about HVAC systems, able to diagnose issues accurately, and provide effective solutions. Plus, he is honest, punctual, respectful, and communicate clearly with customer about the work being done. Very pleased about his reliable and high-quality service. The receptionists are also very efficient!
Roger Cárcamo
Roger Cárcamo
1705521177
Clint was incredibly professional and a wonderful source of knowledge. He recommended options and explained all the benefits to service our HVAC system on a regular basis. I was thoroughly satisfied with his work.
trt Thoma
trt Thoma
1705181449
Excellent experience and very grateful for their fast response.
John Fittz
John Fittz
1704766370
Michael was very good, and we enjoyed watching him do his job thoroughly and quietly. We will ask for him again next year. He did our plumbing inspection and flushed our hot water heater. I couldn't Chang the service provided from HVAC.
Robert Houde
Robert Houde
1704467098
SSI technician was on time, friendly and professional. Great job.
Helen Hickman
Helen Hickman
1704313351
We have been with SSI for 25 yrs.That alone should tell u what we think of them. They go out their way to help solve any problem.
Paul Ainley
Paul Ainley
1704227224
Excellent customer service, provided options to complete the repair and very fast.
Brad Frayser
Brad Frayser
1704126071
I highly recommend them for your HVAC services. Their staff will help you schedule a time for your needs. The Technicians are courteous and knowledgeable. They have performed several of our installations and maintenance checks quickly and thoroughly.
Justene Aguilar
Justene Aguilar
1703637667
Crew was great! Nobody wants to be working the day after Christmas but Brian and Ricardo showed up with a smile. They worked quickly and cleaned up everything thank you!
Monroe Neal Jr
Monroe Neal Jr
1703614720
The team came in on time and were very professional. They explained everything before starting the work. Most importantly, they fixed the issue!
Terrick Khan
Terrick Khan
1703438443
Excellent service.
Marlene Burke
Marlene Burke
1703380618
SSI communicated with 3 estimates before starting the job which we appreciated. They are professionals in their field. They worked clean and efficiently. They were respectful of my property and animals while they were in my home. I highly recommend SSI for your heating & air conditioning needs.
Great service in replacing a gas water heater in my home. Very helpful with identifying problems and fixing them. Professional and finished in a timely manner.
Wayne
Wayne
1703211541
Service Tech Mr. Tunstall excellent and very knowledgeable in his profession
Paul Stahl
Paul Stahl
1703184698
I highly recommend SSI for all your future or current HVAC work this is a trustworthy honest company all the employee I worked with from the estimator to the support staff and technicians are beyond five star. They are polite and all professionals. To top it off they go beyond to give you the best price estimate the was lower then all the competitors in the area. Trust me before you call anyone else give them a call let’s face it you have a choice like me and I chose SSI for my new HVAC install. Enough said perfection done very happy customer. Will definitely use for any plumbing issues I may have in the future. Thanks for listening. Stay safe everybody.
DC Native
DC Native
1703090889
Update:I needed some emergency plumbling. I asked for Michael because he did a great job the first time. He was very caring and got them problem solved. It was a problem that needed thinking on his feet and some ingenuity due to being an older house. I will NEVER use anyone other than Service Specialities due to Michael. If they hired him, their whole staff must be EXCELLENT.Original:Wonderful. Michael came and was super impressive. Figured out the problem in seconds. If I could give 100 stars I would. I will NEVER call another plumber and I will hope Michael comes back next time. Responsive company. Wonderful plumber. I am super happy!!!!
Kelly
Kelly
1703031308
Outstanding service from my technician. Very supportive and answered all of my questions.
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For more questions, don’t hesitate to reach out to Service Specialties at (703) 337 3514!

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